Shipping is always free!

Shipping times can be up to 24/48 working hours.

Once the order has been shipped, delivery times will be approximately 24 working hours.

Shipping and delivery times may vary based on holidays and disasters not attributable to our service.

We will send you an email notification as soon as your order has been shipped.

We are not responsible if the package is lost or sent to a wrong address previously provided during the purchase.

Returns and Refunds

Contact us here: explaining the reason for the return and the address to which we will have to send the courier to collect the package.

We will send our courier to collect the return package within 14 days of your communication.

We will refund you on the payment method you provided, within 14 days of receiving the package.

The right of withdrawal allows you by law to return the product to us within 14 days of receipt.

We’ll take care of transportation costs since returing items on our shop is always free.

In this regard, once we receive the return communication, we will send our courier to the address you provided within 14 days, to collect the package.

Here is the return procedure:

1) Contact us here: explaining the reason for withdrawal and providing us the address to collect the package.

2) Within 14 days of your communication , we will send our courier to collect the package.

The package and the items must be intact and in perfect condition.

3) Once the items have been received, we’ll take time to inspect them and will return the amount corresponding to the order (goods value + shipment of the original order) within 14 days of receiving the package.

The refund will be made on the payment method provided during the order.


The product must be in perfect condition (not used) together with all labels, packaging and, if present, the original documentation and accessories supplied.

If you do not follow these instructions or if the product is damaged, be aware that we reserve the right to refuse the return.

Be informed that the time required for the refund of the amount paid depends on the payment method selected at the time of purchase.

For any information regarding shipments or return procedure, please contact our assistance here: